Raving Fans
At Members Home Advisor, our goal is to make every member a “raving fan” This is the kind of service we will provide to your members:
“I would just like to extend my appreciation to Yvonne Case who has worked diligently with me over the past year! I have finally made a decision on a home and she has been patient and courteous throughout the whole process. She is great in customer service and I am sure that she is an asset to your company. As her manager, I would like to make you aware of what wonderful service she provides. It is a pleasure doing business with her."
“Just wanted to send you a short note to convey my deep appreciation and gratitude for the great treatment and professionalism that I received from Joe Gonzalez and Yvonne Case. This was our 6th home that we have purchased, and I can safely say that this loan process was the smoothest ever. Joe showed great patience and professionalism while guiding us through this process that was fraught with delays and multiple changes. He was always on top of things without being intrusive or bothersome."
"Just wanted you to know that my loan was handled exceedingly well. Don Carpenter and Lean Brokaw did an excellent job at getting my loan done and the papers to the Title Company on time so that we closed at the date agreed on. They were very professional, courteous, and competent. After all, they were dealing with a first time buyer, moving to a new city and a new job. They treated me with respect and kept me calm. Kudo's to both of them! Thank you."
"I recently was assigned Yvonne Case as my loan representative/advisor for a land loan, and a separate home equity loan. She has been a pleasure to work with and is very thorough. She has made a typically painful, lengthy process much easier, and is always incredibly polite and patient. We are getting close to closing both loans, and I thought I would let you know what a positive experience it has been so far."
"I wanted to drop you a quick note regarding Yvonne Case. She has been extremely helpful and supportive during our mortgage process. She took the stress of purchasing our home away. We had extenuating circumstances arise for us and she went above and beyond trying to help us and expedite our mortgage. KUDOS to Yvonne!!!!"
"UFCU is absolutely the BEST bank and the only bank for us!"
